Privacy Policy

1. Who we are and what this policy covers

DramaVeyra is a short-drama streaming app provided by Hangzhou RefineTech (“we”, “us”, or “our”), the developer name shown on Google Play. This policy covers the DramaVeyra app, our support communications, and our legal information pages at drama.yuankuoad.com.

For privacy questions or requests, contact enky23708@gmail.com. Where applicable privacy law requires a controller, we are responsible for the personal information we process for the purposes described here.

2. Information we process

• On-device library: saved favorite drama identifiers, recently watched drama identifiers, and the last selected episode are stored locally to provide My List and viewing history. The current app does not upload this library to our own account or analytics service. Your device’s backup or transfer settings may separately copy app data.
• Streaming and technical information: playing an episode connects your device to Google Cloud Storage. Delivering the video necessarily involves your IP address and the requested video resource. Network requests may also include request time, client or player information, authorization tokens, response status, and related technical information. Our hosting provider may process operational and security logs to deliver and protect its services. An episode request can reveal which content is being requested, even though your local viewing library is not uploaded.
• Support messages: if you email us, we receive your email address, message, and any attachments or other details you choose to send. Please do not send passwords, payment details, or sensitive personal information that is unnecessary for your request.
• Website requests: opening our legal pages sends ordinary connection information, such as your IP address and requested page, to the website host. These HTML pages do not embed advertising, analytics scripts, tracking pixels, or nonessential cookies.

The current release has no account registration, in-app purchases, or advertisements. We do not intentionally collect contacts, precise device location, camera images, microphone recordings, or advertising identifiers. Firebase Analytics collection is disabled in the Android release.

3. Why we use information

We use information to deliver requested episodes, remember your local library, respond to support and privacy requests, troubleshoot failures, prevent misuse, protect the service, and comply with legal obligations. We do not sell personal information or share it for cross-context behavioral advertising. We do not use your information for automated decisions that produce legal or similarly significant effects.

Where a legal basis is required, we rely on performance of the service you request for playback and support; legitimate interests in reliable service, security, and abuse prevention, subject to your rights; compliance with law where required; and consent where applicable law requires it. You may withdraw consent without affecting processing that was lawful before withdrawal.

4. Providers and disclosures

We use Google Cloud Storage for video delivery and email providers for support. These providers receive information necessary for their services. Google may process its own cloud service data under its Google Cloud Privacy Notice. Google Play separately processes app download and distribution information under Google’s Privacy Policy.

We may disclose information when reasonably necessary to comply with a valid legal obligation, protect rights or safety, investigate abuse, or support a business transfer subject to applicable safeguards and required notice. We do not authorize service providers to use information entrusted to them for unrelated advertising.

5. Retention and deletion

Your local favorites and viewing history remain until you clear the app’s storage or remove the app, subject to operating-system backup and restoration behavior. You can remove individual favorites in the app. To remove all local app data on Android, use Settings → Apps → DramaVeyra → Storage → Clear storage (labels vary by device). Manage any backups separately through your device or backup provider.

We keep support correspondence only as long as reasonably needed to resolve the request, follow up, meet legal requirements, and establish or defend legal claims, then delete or anonymize it. Technical records are retained according to their operational or security purpose and the provider’s applicable retention practices; we do not promise that provider-controlled logs are immediately deleted when you uninstall the app. You can contact us to request deletion of information we control. Where information must be retained by law or for a legitimate unresolved claim, we will explain the applicable exception.

6. International processing and security

Our video storage is located in the United States. Support information may be accessed by our team in China, and providers may process information in other countries where they operate. Privacy protections can differ between countries. Where required, cross-border transfers must be covered by applicable legal safeguards, such as approved contractual protections or an applicable adequacy framework. Contact us for information about safeguards relevant to your request.

Video requests use HTTPS. We limit access to information we control and use reasonable technical and organizational protections. No internet transmission or storage system can be guaranteed completely secure.

7. Your choices and rights

Depending on your location, you may have rights to access, correct, delete, or receive a portable copy of personal information; restrict or object to processing; withdraw consent; or appeal a decision on your privacy request. You may also complain to your local data protection authority. We will not discriminate against you for exercising applicable privacy rights.

Email enky23708@gmail.com with your request. We may ask for proportionate information to verify your identity and will respond within the period required by applicable law. Because the app has no user accounts, we may be unable to associate technical records with you without additional information; we do not require you to create an account to make a request. We cannot remotely access or erase a library stored only on your device.

8. Children

DramaVeyra is not directed to children under 13. Users must also meet the age requirements applicable to the app and their location. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us so we can investigate and delete it where appropriate.

9. Changes and contact

We may update this policy when our service or practices change. We will update the date on this page and provide additional notice or obtain consent when required. New data collection practices will be disclosed before they take effect where required by law.

DramaVeyra · Hangzhou RefineTech
Privacy and support: enky23708@gmail.com